Hello Friends,

I would like to take this opportunity to present you a brief introduction of new email system. And This part will focus on adding and importing address book.

1. Login: In the login area you need to provide your email address and password. That is if your email address is techsupport@myfirecompanies.com , in the first text box you need to put ‘techsupport’ and in the next textbox ( after @ symbol) you need to provide the domain name; in this case ‘myfirecompanies.com’ . Provide password and login.

2.  Importing Contacts and Adding Contacts: You can add contact by clicking the New Contact menu available in the top bar of address book display panel. After selecting New contact, you need to provide the contact name, address, email address etc and you have to click on add. Once you are done and have added all contacts , you can click OK to finish.

To import contact, click on the import contact icon at the top panel icon bar. The options opens a page which let you upload a csv file. In this regard I would like to explain various option available in the page.  A CSV file contains values separated by comma. A typical CSV file format is something like this

XXXXX, YYYYY, 111111

ZZZZZ, BBBBBB, 222222

So in your case it would be something similar to this format

First Name, Surname, Email

Daniel, Ioven, dan@firecompanies.com

Joe, Doe, joe@xyzavc.com

Once you upload the file, the next screen will take some values form the first row and will ask you to match the values against the field names. You need to match and click on import to complete the process.

Happy Emailing