Hello Friends,

I would like to take this opportunity to present you a brief introduction of new email system. And This part will focus on adding and importing address book.

1. Login: In the login area you need to provide your email address and password. That is if your email address is techsupport@myfirecompanies.com , in the first text box you need to put ‘techsupport’ and in the next textbox ( after @ symbol) you need to provide the domain name; in this case ‘myfirecompanies.com’ . Provide password and login.

2.  Importing Contacts and Adding Contacts: You can add contact by clicking the New Contact menu available in the top bar of address book display panel. After selecting New contact, you need to provide the contact name, address, email address etc and you have to click on add. Once you are done and have added all contacts , you can click OK to finish.

To import contact, click on the import contact icon at the top panel icon bar. The options opens a page which let you upload a csv file. In this regard I would like to explain various option available in the page.  A CSV file contains values separated by comma. A typical CSV file format is something like this

XXXXX, YYYYY, 111111

ZZZZZ, BBBBBB, 222222

So in your case it would be something similar to this format

First Name, Surname, Email

Daniel, Ioven, dan@firecompanies.com

Joe, Doe, joe@xyzavc.com

Once you upload the file, the next screen will take some values form the first row and will ask you to match the values against the field names. You need to match and click on import to complete the process.

Happy Emailing

A small modification done in handouts module of myfirecompanies.com . Before the change when a file uploaded using the module, the file used to get added at the bottom and user has to re sort the file listing order. But, now after the change the file gets added to the top. we believe this will help user as the default sort order will start from recently uploaded file.

We are optimizing myfirecompanies.com for better speed and performance. I think you have already observed the improvement in performance. We promise to bring you a better myfirecompanies.com everyday. As our caption suggests website updated daily, everyday we strive for excellence. As you are very much aware how big is now myfirecompanies.com, we were experiencing some downtimes and inconveniences in operation. We are ver much hopeful to come with a much improved and optimized backend by the end of next week. Looking forward to your support and cooperations.

Hi,

Some modifications are done in newsletter module. This is the first set of the series of modifications scheduled for newsletter module. In this regard, let me brief you the changes done in the newsletter module.

1. The first big change is now when you go to send newsletter, you need to put a valid email address in the from field. This will help us to send you a mail to the given email address which will notify you of the initiation process.

2. The second change is we did away with multiple selection option. Now you need to select one value from the drop down. The values are A. Everyone ( This includes all subscribers, company administrators and company users) B. Subscribers , C. Company Administrators and D. Company Users.

3. In the next set of change we will separate notification email address from ‘From’ field. All from email will be in the format no-reply@companydomainname.com . Also we are planning status notification mail when all emails from the list are delivered.

If you want to suggest anything for the improvement process, please submit the same as comments for this post.

Looking forward for a better mfirecompanies.com

Its indeed a great news that we ultimately came up with a complete new system of email system. Over the past few weeks email was really a headache after we change the server. The reasons behid this can be attributed to various factors. However if I just categorize them, we faced the following problems.

1. Unnecessary queuueing of email.

2. Emails not reaching mailbox properly.

3. Late delivery of emails.

4. Loss of emails.

Again, the greatest news that now every company can manage their own emails. Can create new emails for their firefighters.

Cheers!!